We take immense pride in our craftsmanship. However, if your footwear does not provide the absolute perfect
fit or fulfill your design expectations, we offer a straightforward, premium return window.
Our 14-Day Guarantee
Return Period: You have 14 calendar days from the exact date of delivery to request an exchange or a
full refund.
Eligibility Criteria: To qualify for a return, your shoes must be completely unworn, unaltered, and in
identical new condition to how they were received, complete with original tags and signature GZM
packaging.
How to Initiate: Simply contact our dedicated customer concierge team via email with your original order
code to receive your step-by-step return authorization.
In case of return you will pay the delivery & return fees .